If you have any technical difficulties or to request a password reset, please contact the Covance IT Service Desk based on your geographical location:

Support is available in six languages:
English, 24 x 7 x 365
French, 7:30am - 12:00am M-Sat (Central European Time)
Spanish, 2:00am - 8:00pm M-F (North America Eastern Time)
German, 7:00am - 7:00pm M-F (Central European Time)
Mandarin, 8:00am - 6:00pm M-F (China Standard Time)
Japanese, 9:00am 6:00pm M-F (Tokyo time)
Direct Dial Service Desk Number:
+1-248-727-1118 (toll number)
Worldwide Toll-free Service Desk Numbers:
Argentina 8004446028
Australia 1800887198
Belgium 080058154
Brazil 08008923770
Bulgaria 8001184938
Chile 123 0020 1366
China 400 898 0505
Columbia 01800 5183878
Costa Rica 1-866-400-2025
France 0805989960
Germany 08006270104
Hungary 06-80-205-453
Israel 180 9453 604
Japan 08008050639
Mexico 8002822703
Netherlands 08000205865
North America 1-866-400-2025
Peru 80055656
Philippines 1800 1855 0260
Poland 8003311468
Russia 8 800 500 92 30
Singapore 1800 7036990
South Africa 0800 00 7702
South Korea 00798 8521 6658
Spain 800 000025
Switzerland 0800199177
Taiwan 0800888532
Thailand 001800 852 6772
Turkey 0800 142 077 199
UK 08000260003
Ukraine 0800 503183
Worldwide Toll Service Desk Numbers:
India 000-800-050-1634
For changes to your protocol access, please contact your Covance Project Manager.

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